Bookstore Refund Policy

Effective June 1, 2012



For a full refund, all merchandise must be in an as new condition, as determined by bookstore staff.



New and used textbooks may be returned for a full refund one week from the date of purchase. Two weeks from the beginning of term in September and January.

Books which include CD’s or DVD’s or items with are shrinkwrapped, are nonrefundable once the package is opened.

Coursepacks are nonrefundable.


No refunds or exchanges on clothing or uniforms.  Please check the sizing charts before purchasing.


If you paid by Credit Card, you will be credited on your Credit Card.

If you paid by Debit Card, you will be credited on your Debit Card.

If you paid in Cash, you will be given cash.

All funds are taken in CND.

We accept:


Privacy Policy 

Vancouver Community College is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. 

Information we collect

When you register at any of Vancouver Community College's websites, we may ask to collect personal details, such as your name, postal address and email address. For further information about how we use your personal information, see our registration statement


We also collect Website usage information and information about your Web browser and Internet connection, including your computer's IP address, the type and version of browser and operating system you use and, if you arrived at the site via a link from another Website, the URL of the linking page. For further information about how we use this usage information, see our website usage statement



A cookie is a small piece of information, stored on your computer during a visit to Vancouver Community College's websites. This information allows you to move quickly and easily around our sites. For further information, see our cookie statement


External Links

Vancouver Community College's websites contain links to websites not owned or operated by Vancouver Community College. Vancouver Community College is not responsible for the privacy practices or the content of such websites. We recommend that you read the privacy statement of each such Website to find out how they protect your personal information. 


For Your Security

Always remember to log off or log out after you have completed your online session. If you suspect any unusual activity, please contact us immediately. 


Use Of Our Website

By using our Website, you consent to the collection and use of information by Vancouver Community College as specified above. If we decide to change our privacy statement, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. 

If you have any queries regarding Vancouver Community College's online privacy statement or the use of your information, please contact us.